Billing & Plans
StitchGraph offers free and paid plans for both personal accounts and organizations. This guide explains what each plan includes and where to manage your subscription.
Plans Overview
StitchGraph has two separate billing systems:
- Personal billing — covers your own maps and features. Managed from your Preferences page.
- Organization billing — covers maps and features for everyone in the org. Managed by org Owners and Admins from the org settings billing page.
Visit the Pricing page for current prices and a side-by-side comparison of all plans.
Personal Plans
Every StitchGraph account starts on the Starter plan:
| Plan | Price | What's included |
|---|---|---|
| Starter | $0 | Up to 3 maps, unlimited nodes, 15 AI prompts per cycle, PNG export (watermarked) |
| Pro | $10/month or $100/year (2 months free) | Unlimited maps and nodes, 1,000 AI prompts per cycle, all export formats (no watermark), Priority Support |
Organization Plans
Organizations have their own plan tiers, separate from personal billing. Organization plans cover all maps created within the org. Creating an organization requires a Teams plan or above.
| Plan | Price | Seats | Key features |
|---|---|---|---|
| Teams | $35/mo or $350/year (2 months free) | 10 | Unlimited maps & nodes, unlimited AI prompts, all export formats, Priority Support |
| Enterprise | Contact Sales | Custom | Custom pricing, dedicated support, and advanced features for large organizations. See the Pricing page for the full feature comparison. |
AI Quotas
Counted AI prompts include AI Chat, AI Generate Map, and AI Expand Branch. Each plan includes a set number of AI prompts per billing cycle:
- Starter: 15 AI prompts per signup-anniversary cycle
- Pro: 1,000 AI prompts per Stripe billing cycle
- Teams / Enterprise: Unlimited AI prompts
When you reach your prompt limit, you'll see a notification with the option to upgrade your plan.
Export Limits
Export availability depends on your plan:
- Starter: PNG export only, with a StitchGraph watermark
- Pro / Teams / Enterprise: All formats (PNG, JPG, SVG, PDF, Markdown), no watermark
Managing Your Subscription
Subscriptions are managed through the Stripe billing portal. The portal is hosted by Stripe and lets you manage your subscription and payment details.
Personal subscription:
Go to Preferences → Subscription section → click Manage Subscription. This redirects you to the Stripe billing portal. From your Preferences page you can also upgrade from Starter to Pro.
Organization subscription:
As an org Owner or Admin, go to your organization's billing settings page and click Manage Billing. This opens the Stripe billing portal for the organization.
After checkout:
When you complete a checkout from the Preferences page or an organization billing page, you'll see a confirmation banner:
- "Your subscription is active!" — your purchase or change was successful.
- "Checkout was canceled" — you exited checkout without completing the purchase. No charge was made.
If you cancel your subscription, a Cancels [date] badge shows when your access ends. You keep full access until the end of the current billing period.
Billing Support
For billing questions, failed payments, or refund requests, contact us at support@stitchgraph.com.
Please include your account email and a description of the issue. For organization billing, also include the organization name.
For details on terms and conditions, see the Terms of Service.