Billing & Plans
StitchGraph offers free and paid plans for both personal accounts and organizations. This guide explains what each plan includes and how the Stripe billing flow works.
Plans Overview
StitchGraph has two billing paths:
- Personal billing — covers your own maps and features. Starter can start checkout from your Preferences page. Stripe handles subscription changes after purchase.
- Organization billing — covers maps and features for everyone in the org. Teams is the self-serve org purchase path. Paid orgs use the billing page as a status/view surface, while Enterprise is contact-based.
Taxes may be added at checkout where required.
Visit the Pricing page for current prices and a side-by-side comparison of all plans.
Personal Plans
Every StitchGraph account starts on the Starter plan. Personal plans are Starter, Pro, and Max:
| Plan | Price | What's included |
|---|---|---|
| Starter | $0 | Up to 3 maps, unlimited nodes, 15 AI prompts per cycle, PNG export (watermarked) |
| Pro | $10/month or $100/year (2 months free) | Unlimited maps and nodes, 1,000 AI prompts per month, all export formats (no watermark), Priority Support |
| Max | $24/month or $240/year (2 months free) | Unlimited maps and nodes, 2,000 AI prompts per month, all export formats (no watermark), Priority Support |
Organization Plans
Organizations have their own plan tiers, separate from personal billing. Organization plans cover all maps created within the org. Creating an organization requires the Teams self-serve org plan.
| Plan | Price | Seats | Key features |
|---|---|---|---|
| Teams | $35/mo or $350/year (2 months free) | 10 | Unlimited maps & nodes, unlimited AI prompts, all export formats, Priority Support |
| Enterprise | $249/mo or $2,490/year (2 months free) | 250 | Advanced admin and security features for larger organizations. Enterprise is contact-based; Teams remains the self-serve org plan. See the Pricing page for the full feature comparison. |
AI Quotas
Counted AI prompts include AI Chat, AI Generate Map, and AI Expand Branch. Personal plans include a set number of AI prompts:
- Starter: 15 AI prompts per signup-anniversary cycle
- Pro: 1,000 AI prompts per month
- Max: 2,000 AI prompts per month
- Teams / Enterprise: Unlimited AI prompts
Monthly and annual Pro or Max subscriptions share the same monthly AI allowance. Billing cadence only changes how often you are charged.
When you reach your prompt limit, you'll see a notification with the option to upgrade your plan.
Export Limits
Export availability depends on your plan:
- Starter: PNG export only, with a StitchGraph watermark
- Pro / Max / Teams / Enterprise: All formats (PNG, JPG, SVG, PDF, Markdown), no watermark
Managing Your Subscription
Subscription management is handled in Stripe. Payment methods, receipts, invoices, cancellations, and subscription changes after purchase are handled there.
Personal subscription:
Go to Preferences → Subscription section to see current billing status and start checkout from the free plan if you need to upgrade from the free plan. Ongoing subscription management happens in Stripe after purchase.
Organization subscription:
As an org Owner or Admin, the organization's billing page is a status and view surface for paid orgs. Teams is the self-serve org purchase path, and Enterprise is contact-based.
After checkout:
After purchase, Stripe handles payment methods, receipts, invoices, cancellations, and any self-serve subscription changes supported for your plan. Enterprise remains contact-based rather than a self-serve Stripe change path.
- "Your subscription is active!" — your purchase or change was successful.
- "Checkout was canceled" — you exited checkout without completing the purchase. No charge was made.
If you cancel your subscription, a Cancels [date] badge shows when your access ends. You keep full access until the end of the current billing period.
Billing Support
For billing questions, failed payments, or refund requests, contact us at support@stitchgraph.com.
Please include your account email and a description of the issue. For organization billing, also include the organization name.
For details on terms and conditions, see the Terms of Service.